Policies

📜 Company Policies

Welcome to Well-Rounded Media! We are a creative media company specializing in professional photography and videography services. This Policy Page outlines our practices, guidelines, and terms of service to ensure clarity, transparency, and a smooth experience for all our clients.

📸 Services Offered

We provide the following services:

  • Event Photography & Videography 
    • birthdays, social media content, graduation, prom
    • Heavy Gravity events: Weddings and Funerals
  • Automotive Photography and Videography 
  • Professional Headshots
  • Children and Family Photography
    • household pets (dogs, cats, hamster)
  • Professional Editing of Customer provided photos

Each project is unique, and we tailor our packages to suit your needs. For custom projects, please contact us directly

🗓️ Booking & Payment

- Booking Confirmation:  By booking with us, you are agreeing to a non-refundable deposit (typically 20% depending on project size) that is usually required to secure your date.
- Payment Terms: The remaining balance is due before or on the day of the shoot unless otherwise stated in the contract.
- Accepted Payments: We accept payments via credit/debit card, bank transfer, and online payment gateways (e.g., Cashapp, Zelle and Zelle).

 📂 Deliverables & Turnaround Time

- Photography: Edited images are typically delivered within 7–14 business days.
- Videography: Edited videos are typically delivered within 14–30 business days, depending on complexity.
- All deliverables will be provided via secure online download or cloud sharing platforms unless otherwise requested.
- RAW files are not included unless previously agreed upon (additional charges may apply)(pertaining to video only). Most our packages include all raw photos

📄 Copyright & Usage Rights

  • Ownership: We retain the copyright to all media we create.
  • Client Usage: Clients receive a usage license for personal or agreed-upon commercial use. Media may not be resold or redistributed without written consent.
  • Promotional Use: We reserve the right to use images and videos for our portfolio, website, social media, and marketing unless the client explicitly opts out in writing.

 🔄 Revisions & Edits

  • Photography: Edits including but not limited to blemish removal, teeth whitening, color correction, background blur, eye enhancing and mood alterations are included. 

📅 Cancellations & Rescheduling

  • Cancellations made more than 14 days before the scheduled date are eligible for a partial refund (excluding the deposit).
  • Rescheduling is allowed at no cost if done with at least 14 days’ notice and is subject to availability.
  • A full refund of the 20% downpayment will be refunded, if and only if, in the rare occasion that the cancellation occurred due to something on end. please note, this has never happened before. Just putting it in here to be thorough. 


💾 Data Storage

- Edited media will be available for download for up to 14 days after delivery. Please ensure you back up your files PROMPTLY, as we are NOT RESPONSIBLE for storing your media outside of 14 days.
- We do not guarantee long-term storage of RAW or project files unless agreed upon in writing.

📍 Travel & Location Fees

- Travel within 5 miles of Arundel Mills Mall is included.
- Travel outside this range may incur additional fees for mileage (60 cents per mile)

 🌦️ Weather & Force Majeure

We cannot be held liable for circumstances beyond our control (e.g., severe weather, accidents, illness, equipment failure). In such cases, we will do our best to reschedule or refund appropriately.

📧 Contact

If you have any questions regarding these policies or need to discuss a project, feel free to contact us:

Email: well.rounded.media.llc@gmail.com  
Phone: 443-255-2859 
Social Media: Instagram: @well_rounded_media_llc
Website: www.wellroundedmedia.com


*Thank you for trusting Well-Rounded Media LLC with your visual storytelling. We’re excited to help bring your vision to life.*